TRAIL TESTED PROMISE

All of our products are rigorously field tested and we proudly guarantee against defects in materials and craftsmanship.

Here at Dark Systems, we are dedicated to making the best dog equipment on the planet. If anything is wrong with your Dark Systems product, we will work to make it right.

If you have received a Dark Systems item that you suspect has a defect, please let us know by completing the form below.

Our guarantee covers manufacturing and material defects only and does not include damage caused by any of the following:

• Improper use or misuse of the product
• Damage caused by chewing, cleaning, disassembly, alterations, or modifications
• Damage caused by or resulting from normal wear and tear, abuse, or fire

Additional Information and Exceptions:

• To be eligible for any warranty claims, proof of original purchase must be provided. This ensures that we can efficiently address any concerns and maintain the highest level of customer satisfaction.
• Please note that all shipping costs associated with warranty claims are the responsibility of the customer.