At Dark Systems, we strive to provide efficient and reliable shipping services to our customers. Please review the following information regarding shipping rates, times, inventory levels, backorders, pre-order items, and duties and taxes.

Shipping Rates and Times:

Shipping rates are calculated based on your region and will be determined during the checkout process. Most orders, if the item is in stock, are typically shipped within 1-2 business days from the time the order is placed. In the event that an item is not in stock, it will be manufactured, and your order will be shipped within 1-2 business days once the item is ready. Rest assured, you will receive a notification once your order has been shipped.

Please note that transit times for the selected delivery method do not include the order processing time.

Inventory Level, Back Orders, and Pre-order Items:

Made to Order: Due to high demand, many of our products are made to order. If the items you have ordered are in stock, they will be promptly picked and shipped. However, if the items are not currently available, please expect an approximate lead time of 2-3 weeks. We will notify you when your order is ready to be shipped.

Inventory Levels: While our website showcases sizes, styles, and designs based on our existing product line, please be aware that certain items may not be immediately available for shipping. In such cases, your order will be shipped once all items have been manufactured. You will receive a notification when your order is prepared for shipment.

Backorders: Some items are available for purchase online and are made to order, resulting in backorders. Due to various factors such as internet sales fluctuations and inventory availability, certain items may not be immediately accessible. If your order contains a backordered item, it will be shipped once the item has been manufactured. The replenishment time for out-of-stock products can range from 2 weeks to 4 weeks, but may vary depending on manufacturing schedules and global conditions. If you would like to confirm the availability of specific items before placing your order, please contact us in advance. Please note that your entire order will be charged at the time of purchase.

Pre-order items: Products listed as pre-order items are currently out of stock but can be purchased in advance. You will be charged for pre-order items during checkout. If your order includes one or more pre-order items along with other items, the entire order will be held until it can be shipped as a complete package.

Duties and Taxes:

International Orders: Orders shipped to European addresses will be processed and shipped from our European warehouse. All orders are subject to GST (Goods and Services Tax).